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Automation and integrations

04 Service category

Automation and integrations for companies that want to work faster, without re-typing data by hand

We design AI automation, deploy n8n and connect systems that currently work in isolation: an online store, forms, CRM, email, BaseLinker, marketplaces, spreadsheets, warehouse systems and APIs.

We help companies reduce manual work, cut the number of errors and put the flow of information in order. As a result, orders, leads, reports, notifications and data can move between systems automatically — faster, more reliably and without the team having to keep an eye on them constantly.

Who it is for

  • Online stores selling across several channels
  • Companies using several tools that do not connect to each other
  • Sales teams wanting to handle leads faster
  • Customer service teams with repetitive messages
  • Owners needing reports and alerts without collecting data by hand
  • Companies wanting to adopt AI in a practical way, as support for the process

What we do

AI automation

AI assistants for customer service, generating quotes, classifying leads and summarising data.

n8n deployment

Self-hosted n8n on your server — no execution limits, full control over your data.

E-commerce integrations

WooCommerce + BaseLinker, Allegro, ERP, couriers, marketplaces, payments.

System integrations

Form → CRM → email → warehouse → Slack — all your tools in one process.

What does working together on automations and integrations look like?

We do not start with a tool. We start by checking where time is leaking in your company, where errors appear and which tasks can be automated without rebuilding the whole business. The implementation has a clear goal: less manual work, a faster data flow and greater control over your processes.

01

Analysing processes and problems

We check which tasks are currently done by hand: re-typing data, copying orders, sending repetitive messages, creating reports, updating statuses, handling leads or synchronising data between systems.

02

Automation design

We design a logical data flow: what should trigger the automation, what data is fetched, where it goes, which conditions must be met and what the system should do in the event of an error.

03

Choosing the technology

We match the solution to the scale and goal: n8n, an API integration, a connection with WooCommerce, BaseLinker, CRM, forms, spreadsheets, an invoicing system, a marketplace or your own panel.

04

Implementation and testing

We build the workflow, configure the connections, check the data is correct and test various scenarios: valid orders, bad data, no response from the API, duplicates, retries and edge cases.

05

Documentation and training

We hand over a description of how the automation works, show the team how to operate it, where to check statuses and what to do when an error appears.

06

Growth, monitoring and support

After deployment we monitor how it runs, add further integrations, improve the workflow and react when the API, the data structure or the way the company works changes.

What can we automate in your company?

Automation works best where the team carries out repetitive tasks every day or loses time controlling processes that could run on their own.

01

Sales and leads

  • passing leads from a form into the CRM
  • automatically assigning an enquiry to a salesperson
  • sending confirmations and follow-up messages
  • classifying enquiries by source, topic or value
  • reminders when a customer has not been contacted
  • automatically creating tasks for the team
02

E-commerce and orders

  • passing orders from WooCommerce to BaseLinker / ERP
  • updating order statuses
  • synchronising stock levels
  • notifying the customer after a status change
  • sales reports from different channels
  • flagging orders that need checking
03

Customer service

  • sorting and tagging messages
  • automatic replies to repetitive questions
  • routing harder cases to the right people
  • summarising tickets
  • generating draft replies with AI
  • customer contact history
04

Reporting and analytics

  • recurring sales reports
  • reports from Google Ads, SEO or e-commerce campaigns
  • pulling data from several systems into one spreadsheet
  • alerts on drops in sales or errors
  • dashboards for the owner, marketing or the sales team
05

Documents and administration

  • generating documents from a form
  • automatically sending contracts, quotes or summaries
  • archiving files
  • passing data to invoicing
  • organising documents by client, date or status

What do you get as part of the implementation?

Deploying automation is not just "connecting systems". It means preparing the process, testing, safeguards and handing over the solution in a way that lets you genuinely use it.

  • an analysis of the current process and the points to automate
  • a step-by-step workflow design
  • configuration of n8n or another automation tool
  • integration with forms, CRM, the store, BaseLinker, an API or spreadsheets
  • preparing the logic of conditions, filters and actions
  • error and exception handling
  • testing the operation on sample data
  • deploying the environment on a server or in the chosen system
  • documentation of how the automation works
  • a short training on how to use it
  • recommendations for further expansion
  • optional monitoring and care after deployment

The result: after deployment you get a working process that can pass data on its own, send notifications, create tasks, generate reports or support customer service.

What problems do automations solve?

The most common situations clients come to us with, and concrete answers.

Problem in the companyWhat we can doWhat the client gains
Data is re-typed by hand between systemsWe connect forms, CRM, the store, spreadsheets and external systemsFewer errors and less administrative work
Orders require manual handlingWe automate statuses, notifications, data passing and reportsFaster order fulfilment and better control
Salespeople lose leadsWe deploy automatic lead assignment, follow-ups and remindersMore enquiries handled on time
Reports are created by handWe pull data from several sources and generate the report automaticallyThe owner gets the data without waiting for manual summaries
The company uses many tools that do not connectWe design an API integration or a workflow in n8nThe systems start working as a single process
Support keeps answering similar questionsWe deploy automatic classification, draft replies or an AI assistantThe team handles tickets faster
The owner does not know where the process gets stuckWe add statuses, alerts and reportingIt is easier to control sales, orders and service

When does automation really pay off?

Automation makes the most sense when a process repeats regularly, takes several steps and mainly involves a person re-typing, checking or passing on information.

  • you copy data between several systems every day
  • you handle a lot of enquiries from forms or emails
  • you sell across several channels
  • you have a store and check orders by hand
  • you use a CRM, but the data does not get there automatically
  • you create reports manually in spreadsheets
  • the team wastes time on repetitive messages
  • you want to adopt AI in a practical way, without a chaos of tools

Automation may not be needed if you carry out the process once every few months, the data requires an individual human decision, or the company does not yet have an organised way of working. In that case it is worth putting the basics in order first.

Automation is meant to help — not create another risk

Good automation should not work like a black box. We design processes so that you can check what happened, where the data went and whether the workflow ran correctly.

  • clear logic for how the automation works
  • tests before going live on a real process
  • error and exception handling
  • the ability to manually control selected stages
  • logs and an execution history
  • documentation for the team
  • the ability to switch off or change the automation
  • staged rollout instead of a risky change to everything at once

Automation, API integration or n8n — which to choose?

Not every company needs the same solution. Sometimes a simple workflow in n8n is enough, sometimes a dedicated API integration is needed, and sometimes a combination of several methods works best.

Process automation

For companies that want to reduce manual work. Example: after a form is submitted, the system itself creates a lead, sends a message, saves the data and creates a task.

API integration

Connecting two or more systems through an API. Example: the store pulls data from a wholesaler, updates products and passes orders to the ERP.

n8n

A tool for building automations and workflows. It lets you connect apps, APIs, webhooks, spreadsheets, forms, email, CRM and sales systems.

AI automation

Processes where AI supports classification, summaries, generating replies, content analysis or handling enquiries.

Frequently asked questions

Short answers about automations, integrations, n8n, APIs, stores and AI.

How much does business process automation cost?
The cost depends on the number of systems, the complexity of the process, how data is exchanged and whether a ready-made workflow is enough or a dedicated API integration is needed. Simple automations can be quoted quickly, while larger implementations require process analysis.
Can automation work with my online store?
Yes. We can prepare automations for stores built on, among others, WooCommerce, as well as systems connected with BaseLinker, marketplaces, warehouse systems, couriers, payments or an external API.
Do I need to already have a CRM?
Not always. We can connect automations to your current CRM, but we can also prepare a simpler process based on spreadsheets, forms, email or a dedicated panel. The choice depends on the scale of the company and how the team works.
Will automation replace an employee?
That is not the goal. A well-designed automation takes over repetitive tasks, so that an employee can focus on customer service, sales, analysis and tasks that require human decisions.
Can I start with one small automation?
Yes. In many companies the best approach is to start with one specific process, e.g. form → CRM → email → task. Once the results are verified, the system can be expanded with further workflows.
Do you deploy n8n on our own server?
Yes, n8n can be deployed in a self-hosted model, that is on your own server or the client’s infrastructure. This is a good solution for companies that want more control over their data and the running costs of automation.
Can you connect a system that has an API?
In most cases, yes. If a system exposes an API, we can prepare an integration responsible for fetching, sending or synchronising data. Before quoting we review the API documentation and the scope of the operations required.
Can automations be expanded later?
Yes. A well-prepared workflow can be developed in stages: adding more systems, conditions, reports, notifications, AI integrations or more advanced error handling.

Not sure where to start with automation?

You do not need to know right away whether you need n8n, an API integration, AI automation or a dedicated solution. It is enough to show us a process that currently takes too much time or causes errors.

During a short consultation we will check which tasks can be automated, whether your current tools can be connected and what business result can be achieved.