API Integrations
API integrations — connect the systems that off-the-shelf plugins and integrators do not support
We build dedicated API integrations that connect your website, store, CRM, ERP, web application, warehouse system, database, customer panel or an external tool with your other company systems.
If a ready-made plugin, Zapier, Make or a standard n8n node is not enough — we prepare an individual connection through the API. Data can be fetched, sent, synchronised, validated and processed exactly according to your business logic.
It is not just about “plugging in an API”. The goal is a stable flow of data that reduces manual work, lowers the number of errors and lets you automate processes that off-the-shelf tools cannot handle.
- Node.js, PHP, Python
- REST + SOAP + GraphQL
- OAuth, JWT, API Key, custom auth
- Webhooks + retry + idempotency
- Monitoring + logs + alerts
- Code in Git — no vendor lock-in
An API integration is your situation if
- you have your own CMS, CRM, ERP, customer panel or web application
- the system has no ready-made integration with WordPress / WooCommerce / BaseLinker / n8n / Zapier / Make
- the off-the-shelf integration transfers too little data
- you need custom field mapping
- data must be processed before it is saved
- the integration requires OAuth, JWT, an API Key or custom auth
- you want to combine several data sources into one process
- you need logs, alerts and error control
- you want to keep the integration code on your side
- you care about a solution that does not lock you into a single SaaS platform
What does an API integration give you?
Five concrete benefits that off-the-shelf plugins and standard integrators do not provide.
You connect systems that normally do not work together
If two tools have no ready-made integration, they can be connected directly through the API. This is especially true for bespoke systems, older ERPs, industry-specific applications and unusual processes.
You cut down on manual data re-entry
Data moves automatically between systems: customer, order, product, invoice, document, status, report, ticket, payment or the result of a query.
You keep your own business logic
Off-the-shelf integrators often impose limitations. A dedicated API integration lets you set your own rules: when to fetch data, how to process it, which fields to synchronise and what to do on error.
You have greater control over your data
An integration can include logs, alerts, error handling, retry, documentation and monitoring. You know what the system did, when and with what result.
You avoid vendor lock-in
You receive the full integration code in a Git repository and can hand it over to other developers. You are not tied to a single provider or a single SaaS platform.
What problem do API integrations tackle?
Off-the-shelf integrations are convenient, but they have limitations. They often work only in simple scenarios: fetch data, send data, change a status. The problem starts where a company needs something more specific.
A dedicated API integration lets you build a connection matched to the company’s real process. The system does not work “the way the plugin allows”, but the way the business requires.
An API, n8n or a ready-made plugin?
You do not always need to write dedicated code straight away. Sometimes a ready-made plugin is enough, sometimes n8n, and sometimes a dedicated API integration is essential.
| Technology | When it makes sense | Limitations |
|---|---|---|
| Ready-made plugin | the process is standard, the integration is popular and well maintained, the data is simple, there are no custom rules | accepting the limitations of an off-the-shelf solution |
| n8n | you need to connect several tools, the process needs conditions and simple transformations, the integration should run as a workflow, you want fast delivery | less control over the logic than with a custom API, node limitations |
| Dedicated API | an unusual or poorly supported API, full control over the logic, custom auth, many endpoints, data validation and transformation, logs/monitoring/retry, no vendor lock-in | higher upfront cost and a longer delivery time |
What can we integrate through an API?
Six areas of dedicated integration — from stores and CRMs, through web applications and customer panels, to external registries and production webhooks.
Online store ↔ external system
- fetching products
- price updates
- stock synchronisation
- passing orders through
- status updates
- fetching documents
- contractor synchronisation
- data validation before saving
Benefit: The store runs on up-to-date data from the master system, and the team does not update information by hand.
CRM and forms
- sending leads to the CRM
- creating contacts
- assigning leads to sales reps
- fetching statuses
- updating customer data
- creating tasks
- automatic notifications
Benefit: Leads reach sales faster and do not get lost in an inbox.
Finance, invoicing and accounting systems
- issuing an invoice after an order is paid
- passing contractor data through
- fetching the payment status
- saving a PDF document
- sending the invoice to the customer
- passing data to accounting
Benefit: Less manual document issuing and a lower risk of mistakes.
Web applications and customer panels
- fetching data from an external system
- sending orders or tickets
- status synchronisation
- creating user accounts
- data verification
- generating documents
- fetching reports
Benefit: Your company app exchanges data with the rest of the systems instead of working as an isolated island.
Public data and external registries
- fetching data from registries (GUS, BIK)
- verifying a contractor
- checking the status of data
- auto-completing forms
- fetching reports on a schedule
- combining data from several sources
Benefit: The company uses external data without manually checking multiple systems.
Webhooks and production automations
- receiving events from external systems
- queuing and retry
- signature validation
- operation idempotency
- writes to a queue / database
- failure notifications
Benefit: The integration reacts to events instantly and does not lose data during temporary outages.
What does the API integration package include?
Thirteen elements of the delivery — from API documentation analysis to post-deployment support.
| Element | What we do | What the client gains |
|---|---|---|
| API documentation analysis | We check the endpoints, limits, authorisation and the system’s capabilities | You know whether the integration is possible and what its scope is |
| Architecture design | We establish how the systems should communicate | The integration has a clear plan before development starts |
| Field mapping | We define which data should move between systems | Fewer errors and data inconsistencies |
| Authentication | We configure OAuth, JWT, an API Key or custom auth | The system communicates securely |
| Connector implementation | We build the integration code in Node.js, PHP or Python | You get a solution matched to your process |
| Data transformation | We validate, map and process data before saving | Data reaches the system in the correct format |
| Error handling and retry | We design reactions to API errors, limits and missing data | The integration does not stop without notice |
| Operation logging | We record the actions performed and the systems’ responses | You can check what happened |
| Monitoring and alerting | We set up notifications about problems | The team reacts to failures faster |
| Integration testing | We test the integration on real scenarios | A lower risk of errors after deployment |
| Technical documentation | We describe how it works, the endpoints, the logic and maintenance | The integration can be developed and handed over to another developer |
| Git repository | We hand over the source code | No dependence on the provider |
| Post-deployment support | We help stabilise and improve the integration | A safer production launch |
Example API integration scenarios
Five concrete processes that we most often build as part of dedicated API integrations.
WooCommerce → ERP → warehouse
- A customer places an order in the store
- The integration passes the data to the ERP
- The ERP returns the order acceptance status
- The system updates the status in WooCommerce
- Stock levels synchronise with the master system
- Errors are sent to logs and alerts
Benefit: The store and the warehouse work on consistent data — staff do not re-enter orders by hand.
Web form → external API → CRM
- A user fills in the form
- The system validates the data
- The integration sends a request to an external API
- The API response is processed
- The data reaches the CRM
- A sales rep receives a notification
Benefit: The lead is automatically enriched with external data and reaches sales faster.
CRM → invoicing system → PDF
- A customer’s status changes in the CRM
- The integration fetches the contractor data
- The data is validated
- The system issues a sales document
- The PDF is saved in the customer’s folder
- The customer receives a message with the document
Benefit: Less manual administration and a more consistent document flow.
Web app → several external APIs
- A user performs an action in the app
- The system fetches data from several sources
- The data is combined and normalised
- The result reaches the user panel
- The operation is recorded in the logs
- Errors trigger an alert for the administrator
Benefit: The app uses many data sources within one orderly process.
Webhook → n8n → API → database
- An external system sends a webhook
- n8n receives the event
- The API integration fetches additional data
- The data is validated and processed
- The result is saved to the database or CRM
- The team receives a notification that the process is complete
Benefit: We combine the flexibility of n8n with dedicated API logic.
The most important decisions before an API integration
Five questions that determine whether the API integration will be stable and predictable in production.
Which data should be synchronised?
Customers, orders, products, prices, stock levels, invoices, statuses, documents, tickets, reports, payments — you need to clearly define what data moves between systems.
Effect: The integration has a defined scope, not “everything that is possible”.
Which system is the source of truth?
Prices — the ERP. Products — the PIM or the store. Stock — the warehouse. Orders — the store. Customer data — the CRM. Invoices — the accounting system. Statuses — the operational system.
Effect: Without this decision, the integration may overwrite data or create conflicts.
In which direction should the data flow?
An integration can be one-way or two-way: store → ERP, ERP → store, CRM → invoicing, form → API → CRM, warehouse → store, external system → app, app → external system.
Effect: Two-way synchronisation requires especially precise rules for conflicts and the order of operations.
Should the process run in real time, on a schedule or manually?
After an event, via a webhook, every few minutes, once a day, on a schedule or after being run manually. A lead — quickly. A financial report — once a day.
Effect: Matching the frequency to the process, not to the technical possibilities.
What do we do on error?
Missing required data, an incorrect response format, an unavailable API, an exceeded request limit, an authorisation error, a duplicate record, a data conflict, a timeout, a change in the API response structure.
Effect: The system records a log, performs a retry, sends an alert or passes the case to a human.
Security and maintenance
An API integration must be secure, testable and maintainable
API integrations process customer data, orders, documents, access tokens, financial data and information from internal systems. The delivery should cover not only the code, but also security, monitoring and maintenance procedures.
- secure storage of API keys
- support for OAuth, JWT, an API Key or custom auth
- restricting the scope of permissions
- input data validation
- operation logging
- error alerts
- retry and timeout handling
- technical documentation
- version control in Git
- integration tests
- an update plan for when the external API changes
The client buys not just “code”, but predictability and the ability to keep maintaining the integration — including by another developer.
What do you get after deployment?
Six tangible elements delivered once the API integration project is complete.
A working API integration
A ready connection between systems, tested on agreed scenarios and prepared for production work.
Source code in a repository
You receive the integration code in GitHub, GitLab or Bitbucket — you are not tied to a single provider.
Technical documentation
We describe the endpoints, authorisation, data mapping, integration logic, error handling and the way it is maintained.
User documentation
A simpler description for the people using the process: what the integration does, when it runs, where to check the status and what to do on error.
Monitoring and alerts
The integration reports problems: an unavailable API, a save error, missing data, an authorisation error, a failed synchronisation.
Post-deployment support
We watch how the integration behaves on real data and fix the scenarios that could not be fully anticipated in testing.
How much does an API integration cost?
The price depends on the number of endpoints, the authorisation method, the number of systems, the scope of data mapping, the transformation, error handling, monitoring and testing.
API Start
A simple connection between one system and another
from 2,500 PLN net
For companies that need a simple connection: sending data from a form, store, CRM or app to one external system.
Who it is for
- one endpoint
- standard authorisation
- simple data
- model validation
- an integration PoC
Scope
- API documentation analysis
- one main endpoint
- basic fetching or sending of data
- simple field mapping
- basic data validation
- a functional test
- short documentation
API Business
An extended production integration
from 5,000 PLN net
For companies that want to automate a real process, not just send a single record — with several endpoints, data transformation and error handling.
Who it is for
- 5+ endpoints
- data transformation
- error handling + retry
- logs and basic monitoring
- a real business process
Scope
- API analysis on both sides
- up to 5+ endpoints
- data mapping and transformation
- data validation
- error handling
- retry
- operation logging
- integration tests
- technical documentation
- post-deployment support
API Advanced
A complex production integration
from 10,000 – 15,000 PLN net
For companies that need a stable integration handling a key business process — with custom auth, monitoring, multiple systems or real-time operation.
Who it is for
- a key company process
- OAuth / JWT / custom auth
- many endpoints + webhooks
- real time or a complex schedule
- high production requirements
Scope
- integration architecture design
- custom authentication, OAuth or JWT
- many endpoints
- webhooks
- real-time synchronisation or a schedule
- API limit handling
- monitoring and alerts
- technical logs
- edge-case tests
- developer documentation
- a Git repository
- a maintenance plan
- post-deployment support
Prices are net — add 23% VAT. Architecture consultation 1–2 h: 290–490 PLN net. Updating the integration after the external API changes: roughly 20–50% of the original value.
What does an API integration delivery look like?
Seven stages — from API documentation analysis to handing over the repository and post-deployment support.
We analyse the API and documentation
We review the technical documentation, endpoints, authorisation, limits, data structure and constraints. If the documentation is incomplete, we run tests on a sandbox/test environment.
Effect: You know whether the integration is possible, what its scope will be and where the risks are.
We design the integration architecture
We establish which systems need to communicate, what data will be transferred, in which direction, how often and according to what rules.
Effect: The integration has a logical plan rather than being written “by feel”.
We map and validate the data
We define the field equivalents between systems. We establish how to handle missing data, incorrect formats, duplicates and unusual cases.
Effect: Data reaches the right place and in the correct format.
We implement the API connector
We build the integration code in Node.js, PHP or Python — depending on the stack and the requirements.
Effect: A dedicated connection is created, matched to the company’s specific process.
We test the integration
We check correct scenarios, errors, missing data, limits, timeouts, API responses, duplicates and edge cases. Testing also covers “what happens when something goes wrong”.
Effect: A lower risk of failure after the production launch.
We deploy and set up monitoring
After testing we deploy the integration to production and configure logs, alerts and the way errors are handled.
Effect: The integration runs in a real process, and the company can see whether the operations are correct.
We document and hand over the project
We hand over the documentation, the code repository and an operating guide. The integration is not a “black box”.
Effect: The project can be developed, maintained and handed over to another technical team.
Frequently asked questions
Can every API integration be built?
Will an API integration replace Zapier, Make or n8n?
Will I get the source code?
What happens if the external API changes?
How long does an API integration take to deliver?
Can I just get an API consultation?
Can an API integration run on a schedule?
Can an API integration be two-way?
How does an API integration differ from a ready-made plugin?
Got a system that can’t be connected with a ready-made plugin?
If you use your own CRM, ERP, customer panel, web application, warehouse system, external API or a tool that no ready-made integration supports — we can design a dedicated API connection.
We start by analysing the documentation and checking whether the integration is possible, what its scope will be and whether a custom API, n8n, a ready-made plugin or a simpler automation is the better solution.
Send us the API documentation or describe the systems you want to connect — we will work out the best way to deliver the integration.